Fire at TPC Group Port Neches extinguished

Published 8:21 pm Tuesday, December 3, 2019

PORT NECHES — The fire at TPC Group Port Neches Operations has been extinguished, officials announced Tuesday night.

However, an all clear has not yet been issued. Response measures are ongoing.

TPC Group is providing an emotional support hotline staffed by licensed professional counselors from Samaritan Counseling Center of Southeast Texas that went live Tuesday.

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The hotline will be available daily between 9 a.m. and 6 p.m. at 409-727-6400, ext. 250.

Calls received after hours will be directed to Spindletop Crisis Hotline at 800-937-8097. Additional in-person follow-up sessions with counselors also will be available, as needed.

Counseling calls and session discussions will be kept confidential.

Claims representatives continued visiting area residents Tuesday, focusing on homes in the high impact area. Claims representatives are going door-to-door, visiting homes within the area of highest impact closest to the event.

Claims are divided into two general categories: (1) evacuation related and (2) property damage. If you were in the evacuation zone immediately following the event at TPC Group Port Neches Operations and would like to get a head start on the Evacuation Claim Form, please click on this link and complete the form online.

Water quality around TPC Group Port Neches Operations is being closely monitored, and has been since the event. Water quality remains normal. Water monitoring by environmental experts from TCEQ, EPA and CTEH has confirmed no visible impact to the Neches River as a result of the event.

Barriers have been put in place in the vicinity of the event to assure waterways are not impacted. Texas Parks and Wildlife has reported a moderate impact of unknown cause to fish in the Wastewater Canal.

To file a claim for evacuation costs or property damage, or to report debris on your property, call the Community Assistance Helpline at 866-601-5880.