PAnews.com, Port Arthur, Texas

November 18, 2012

Nederland community survey results are in

Mary Meaux
The Port Arthur News

NEDERLAND — The results of Nederland’s 2012 Community Survey are in.

Now, with results in hand, City Manager Chris Duque will present the information to city council during the 4:30 p.m. meeting on Monday, Nov. 19 at city hall.

The survey was mailed to 6,840 Nederland addresses that included households and businesses that have City of Nederland utility accounts. The response, Duque said, was more then expected. A total of 1,323 people responded for a  19.34 percent response rate. In comparison, he added, 1,595 ballots were cast in the last city election in May 2011.

The purpose of the survey was to allow Nederland residents an opportunity to provide feedback on public safety, infrastructure and quality of life in the city and ideas to improve it.

“The number one response as streets, which is no surprise,” he said. “What I did in the report was to addresses what has been going on with the streets in the last few years.”

Maintenance of streets received a poor rating and Duque explained in his report that funding for streets repair and maintenance has significantly increased. Since 2008, the City has spent more than $3.2 million in street repairs and improvements. In 2007 and 2011, Nederland taxpayers authorized the allocation of sales tax revenue for street improvement.

Residents also expressed concern about taxes in the city.

“Taxes were another big concern and we made sure to include info to show our tax rate, school district tax rate and how it compares to other entities in the county,” he said. “Nederland has one of the lowest tax rates in the county. We talked about, in the future, finding a way to let the citizens know this. But another big question isn’t about if they know this but if what they are really saying is they don’t get enough value for the taxes they pay, which is a much bigger question or point to study.”

Duque said he has three steps he will take over the next few months stemming from the survey. The city will join Facebook, the City’s website will be upgraded to make more information available and more convenient and lastly, there will be chances for the public to meet with city manager to voice concerns or talk about positives in the city.

The full results of the survey can be seen on the City’s website.

E-mail: mmeaux@panews.com

Twitter: MaryMeauxPANews