, Port Arthur, Texas

April 16, 2013

American Airlines grounds flights due to computer glitch

Port Arthur News

— American Airlines flights across the country are grounded because of computer problems including flights in and out of Jack Brooks Regional Airport.

Alex Rupp, airport director, said the delay caused for the cancellation of the last flight out and in of the local airport on Tuesday.

American asked the Federal Aviation Administration to halt its flights until 5 p.m. EDT or 4 p.m. Central. Flights on regional affiliate American Eagle heading to Dallas, Chicago or New York’s LaGuardia Airport have been stopped until 3:30 p.m. EDT, according to the Associated Press.

Some passengers are stuck on planes while others can’t make reservations.

Passengers are using social media to flood the airline with complaints.

American Airlines spokesman Kent Powell said Tuesday that the airline is trying to resolve the issues as quickly as it can.

On Twitter, American is sending out apologies but not offering customers much information about when the problem will be fixed.

The Associated Press contributed to this story